1. Overview
At ArronEdu, we are committed to delivering your digital educational products in a prompt, secure, and convenient manner. As all our offerings are digital in nature, our order fulfillment process is designed to provide immediate access where possible, and fast, secure delivery where additional customization or updates are required.
2. Instant Delivery (Downloadable Products)
Most of our digital products, including study materials, question banks, and guides, are available for instant download upon successful payment. Once your payment is processed, you will be automatically redirected to a secure download link or will receive immediate download access via:
- On-screen confirmation page
- Email containing your digital download link
Note: Make sure to enter a valid email address at checkout to ensure smooth delivery.
3. Scheduled Delivery (Within 24 to 48 Hours)
In some cases, due to the customization of content, syllabus updates, or ongoing revisions, delivery may not be instant. These products are manually reviewed and curated to reflect the most recent exam structures and standards.
For such cases:
- The digital product will be delivered via email within 24 to 48 hours of successful order placement.
- You will receive a confirmation email immediately after purchase, and a follow-up email with the product file/download link once preparation is complete.
This approach ensures that you always receive accurate, up-to-date, and relevant material for your exam or certification.
4. Order Confirmation
Once your order is placed:
- You will receive an Order Confirmation Email including your invoice and order details.
- If your product is eligible for instant download, the access will be available immediately.
- If your product is under manual processing, you will be informed clearly within the confirmation email and updated once the delivery is completed.
5. Delivery Channels
All product deliveries are done digitally only. We do not ship any physical items.
You may receive your product through:
- Direct download links on the website
- Email attachments or secure download URLs
We advise checking your spam or promotions folder if you do not see the delivery email within the expected time.
6. Non-Receipt or Technical Issue
If you do not receive your product within the specified timeline (especially for the 24–48 hour email delivery category), please:
- Check your spam or junk mail folder
- Contact us at admin@arronedu.com with your order number
Our team will promptly investigate and resend your product if necessary.
7. Important Notes
- All products are non-physical and digitally delivered.
- Orders placed during weekends or holidays may experience slight delays, but we strive to deliver all manually processed orders within 24–48 working hours.
- Please ensure that your email address is accurate and you have a stable internet connection for downloads.
8. Contact for Fulfillment Support
If you have any concerns or need assistance related to product delivery, feel free to contact:
📧 Email: admin@arronedu.com
🌐 Website: http://arronedu.com
We thank you for choosing ArronEdu and appreciate your trust in our commitment to prompt and quality service.